Privacy Policy
Last Updated: 16 April 2025
Ludo Playscapes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and any services or products offered through it.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, mailing address, and any other information you provide via forms or contact inquiries.
- Order Information: Shipping address, billing details, payment information (processed securely via third-party payment gateways).
- Technical Information: IP address, browser type, pages visited, time spent on site, and cookies to enhance user experience.
2. How We Collect Information
We collect information through:
- Website forms (e.g. contact, enquiry, or order forms)
- Cookies and analytics tools
- Email or phone communication
- Account registration or checkout process
3. How We Use Your Information
Your data may be used for the following purposes:
- To process and fulfil orders
- To communicate with you regarding your enquiries or purchases
- To improve our website and services
- For marketing and promotional purposes (only if you opt in)
- To comply with legal obligations
4. Sharing of Information
We do not sell or trade your personal data. However, we may share your information with trusted third parties, such as:
- Payment processors
- Delivery partners
- Website analytics providers
- Legal authorities, if required by law
5. Cookies & Tracking
Our website uses cookies to collect data for functionality and analytics purposes. You may choose to disable cookies in your browser settings, but some features of the website may not function properly.
6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing at any time
- Opt out of marketing communications
To exercise these rights, contact us through our website or communication channels.
8. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing personal information.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us directly.